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Frequently Asked Questions

Everything you need to know about selling used phones and booking doorstep repairs with MobilesBuddy.

How do I sell my old phone online on MobilesBuddy?

Select your smartphone brand and model on MobilesBuddy, answer simple questions about device condition, get an instant algorithmic price quote, and schedule a convenient free doorstep pickup.

Is doorstep pickup really 100% free?

Yes, doorstep pickup is completely free across all our covered cities and locations. There are zero hidden fees or inspection charges.

How and when do I receive payment for my phone?

You receive payment instantly on the spot via UPI (Google Pay, PhonePe, Paytm), IMPS Net Banking, or Cash right before handing over the device to our field technician.

What happens to the personal data on my device?

We advise customers to factory reset their phones before pickup. Our certified technicians also verify data wiping on the spot to guarantee 100% user privacy and data security.

Can I sell a broken, damaged, or dead phone?

Yes! We accept phones with cracked screens, damaged back panels, faulty cameras, and dead batteries. You still receive the best possible buyback value.

Do I need to provide the original bill and box?

Original bill and box are preferred and help you get an even higher value, but they are not mandatory. You can still sell your phone with a valid government ID (Aadhaar / Voter ID / Driving License).

Mobiles Buddy

Support : +91-8307091555

Email : Business@mobilesbuddy.in

Head Office : Mobilesbuddy INDIA PVT. LTD.
Near Mrf Tyers showroom, Haldur Chowk, Chandpur, Uttar Pradesh 246725

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